Scan and sync
Use the Meridian extension to scan records and securely sync them into your QA workspace with an API token.
Built for quality assurance teams
Turn every follow-up into proof.
QA Tracker gives your team one place to verify customer outcomes, document decisions, and keep follow-ups moving. Use the Meridian browser extension to send records directly into the QA workflow—without retyping the work.
Extension-readyRole-based accessAudit history
Follow-up evidenceBatch 09-04
Live workspace
Live workspace
01Records scanned in MeridianThe extension gathers the current customer queue.Synced
02QA reviews the outcomeStatus, usage, notes, and ownership stay together.Review
03Follow-up is documentedReminders and overrides leave an accountable trail.Resolved
The workflow
From browser extension to an accountable QA decision.
Review and override
Filter the queue, inspect each customer outcome, lock manual decisions, and add notes that future syncs preserve.
Follow through
Prepare compliant SMS reminders, protect opt-outs, archive daily summaries, and see who changed what.
What you control
Quality assurance with the operational details included.
Extension-powered sync
Bring customer records in from the Meridian workflow instead of rebuilding lists by hand.
Decision locking
Protect a QA reviewer’s status or note from being overwritten by the next automated sync.
Controlled reminders
Preview recipients, skip duplicates, honor opt-outs, and send follow-ups through Twilio when configured.
Evidence and access
Separate Admin, Manager, and Agent permissions while maintaining summaries and an audit trail.
Simple weekly access
One workspace.
The full QA workflow.
Start with every operational capability included. Secure subscription payment can be configured through Stripe, giving your team a familiar way to manage weekly billing.
QA Tracker workspace
$49.99 / week
- Meridian extension connection
- QA records, notes, and manual overrides
- Team roles, summaries, and audit history
- SMS workflow and opt-out controls
Stripe billing setup available. Subscription checkout activates after the Stripe account is connected.
Workspace access
Sign in and get back to the evidence.
Approved Meridian users can sign in here. Submit an inquiry to request access; the owner reviews requests within 24–48 hours.
The owner approves Meridian accessManagers can review and follow upAgents receive read-only QA access
Q
QA TrackerSecure workspace access